kg990 Privacy Policy

1. Introduction

kg990 ("the Platform", "we", "us", "our") is committed to protecting the privacy and personal data of every player who accesses our platform at https://kg990.pro. This Privacy Policy has been prepared in accordance with our commitment to data transparency and sets out in clear terms exactly what personal information we collect, why we collect it, how we use and store it, and under what circumstances we may share it with third parties.

By registering an account with kg990, depositing funds, or using any feature of the platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described herein. If you do not agree with any aspect of this Privacy Policy, please do not create an account or use the platform.

Your Privacy at a Glance

The six cards below summarise kg990's core privacy commitments. Full details are in the numbered sections that follow.

2. Information We Collect

kg990 collects personal data only where it is necessary to provide the services you have requested or to fulfil a legal obligation. We do not collect excessive or unnecessary personal data. The categories of personal data we collect are as follows:

We do not collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, or biometric data beyond what is strictly required for liveness checks during KYC. We do not knowingly collect any personal data from individuals under the age of 21.

3. How We Use Your Information

kg990 uses the personal data it collects for specific, legitimate purposes only. We do not use your personal data for purposes other than those described in this Privacy Policy without first obtaining your explicit consent. The purposes for which we process your personal data are:

• 1Account creation, management and authentication: to register your account, verify your identity, manage your account settings, and authenticate your login sessions securely.
• 2Transaction processing: to process deposits via bKash, Nagad, Rocket and other supported methods; to process withdrawal requests; and to maintain an accurate transaction history for your account.
• 3KYC and regulatory compliance: to verify your age (minimum 21 years), your identity, and your eligibility to use the platform, and to comply with any applicable anti-money laundering obligations.
• 4Customer support: to respond to your enquiries, process complaints, and communicate with you regarding your account, transactions, or the platform generally.
• 5Fraud prevention and security: to detect, investigate and prevent fraudulent activity, money laundering, bonus abuse, duplicate accounts, underage access, and any other prohibited conduct described in the Terms & Conditions.
• 6Responsible gaming monitoring: to monitor gaming patterns and session durations in order to identify players who may be exhibiting signs of problem gambling, and to provide appropriate interventions such as deposit limit reminders, cooling-off suggestions, or escalation to the responsible gaming team.

Where kg990 intends to use your personal data for a purpose materially different from those listed above, we will contact you in advance to request your explicit consent. You have the right to withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

4. Legal Basis for Processing

kg990 processes your personal data on the following legal bases:

• 1Contractual necessity: processing your registration data, KYC data, and transaction data is necessary to fulfil our contractual obligations to you as a registered player under the Terms & Conditions.
• 2Legal obligation: processing your KYC identity documents and transaction records is required to comply with applicable anti-money laundering laws and age verification requirements.
• 3Legitimate interests: processing usage and technical data for fraud prevention, security monitoring, responsible gaming compliance, and platform performance improvement represents a legitimate interest of kg990 that does not override your fundamental privacy rights.
• 4Consent: where kg990 wishes to send you promotional communications about bonuses, new games, or platform updates, we will do so only where you have given explicit opt-in consent. You may withdraw marketing consent at any time by contacting [email protected].

5. How We Share Your Information

kg990 does not sell, rent, or trade your personal data to any third party for commercial purposes. We share your personal data only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose:

kg990 does not share your personal data with advertisers, data brokers, social media platforms, or any other commercial third party that is not directly involved in the delivery of platform services to you. Any future sharing arrangement that falls outside the categories above will require your prior explicit consent.

6. Payment Data and Financial Information

kg990 takes the security of your financial information extremely seriously. All deposit and withdrawal transactions are routed through certified payment gateways that comply with applicable financial security standards. For mobile wallet payments via bKash, Nagad or Rocket, kg990 interfaces with the payment provider's API using secure tokenised references. Your mobile wallet PIN, bKash personal identification number, or any equivalent credential is entered directly into the payment provider's interface and is never transmitted to or stored by kg990.

Financial transaction records are retained by kg990 for a minimum of five years from the date of the transaction in accordance with anti-money laundering record-keeping obligations. These records include transaction amounts, dates, payment methods, and account references, but do not include full payment credentials. After the mandatory retention period expires, financial records are securely deleted in accordance with our data deletion policy.

7. Cookies and Tracking Technologies

kg990 uses cookies and similar tracking technologies on its platform. Cookies are small text files stored on your device by your browser when you visit a website. kg990 uses the following categories of cookies:

• 1Essential cookies: these are strictly necessary for the platform to function. They maintain your login session, store your account preferences, protect against cross-site request forgery, and ensure that the platform operates correctly on your device. Essential cookies cannot be disabled without breaking core platform functionality.
• 2Analytics cookies: kg990 uses anonymised analytics data to understand how players navigate the platform, which pages are most visited, which games are most popular, and where technical errors occur. This helps us improve the platform experience for all Bangladesh players. Analytics data is aggregated and does not identify individual players.
• 3Security cookies: kg990 uses cookies to identify and prevent fraudulent login attempts, detect unusual account activity, and enforce geographic access restrictions. These cookies form part of our overall fraud prevention and account security infrastructure.
• 4Preference cookies: these cookies store your display preferences, language settings, and other customisation choices so that you do not have to re-enter them each time you visit the platform.

You can manage or delete cookies through your browser settings at any time. Deleting essential cookies will log you out of your account and may prevent certain platform features from working correctly. kg990 does not use third-party advertising cookies or cross-site tracking cookies for behavioural advertising purposes.

8. Data Retention

kg990 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or for as long as required by applicable law. Our general data retention periods are as follows: account registration data is retained for the duration of the account relationship and for five years following account closure; KYC identity documents are retained for five years from the date of verification or account closure, whichever is later; financial transaction records are retained for five years from the date of the transaction; usage and technical data logs are retained for twelve months; customer support correspondence is retained for three years from the date of the last communication.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that makes re-identification impossible. Where a legal obligation requires retention beyond the standard periods above, we will retain the relevant data for the legally required duration and will delete it promptly once that obligation is satisfied.

9. Data Security

kg990 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. Our security measures include SSL/TLS encryption on all data transmissions between your device and kg990 servers; industry-standard one-way hashing for stored account passwords; role-based access controls limiting internal access to personal data to authorised personnel only; regular security audits and vulnerability assessments; and server infrastructure hosted in secure data centres with physical access controls.

Despite these measures, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. In the event of a personal data breach that poses a risk to your rights and freedoms, kg990 will take all necessary steps to contain the breach, assess its impact, and notify affected players without undue delay. kg990 encourages all players to use strong, unique passwords for their accounts and to enable two-factor authentication where available.

10. Your Data Rights

As a kg990 player, you hold the following rights in relation to your personal data. To exercise any of these rights, contact [email protected] with your account details and a description of your request. We will acknowledge your request within 48 hours and provide a substantive response within 30 days.

To exercise any of the above rights, please send a written request to [email protected] with your full name, registered email address, and a clear description of the right you wish to exercise. kg990 will verify your identity before processing your request. We will not charge a fee for processing data rights requests unless a request is manifestly unfounded or excessive.

11. Children's Privacy

kg990 is strictly an adult gaming platform. The minimum age to register and use the platform is 21 years. kg990 does not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will immediately close the relevant account, delete all associated personal data, and return any deposited funds to the original payment source. If you believe that an under-21 individual has registered on kg990, please report this to [email protected] immediately.

12. Third-Party Links and Services

The kg990 platform may contain references to third-party game providers, payment processors, and other service partners. kg990 is not responsible for the privacy practices of any third party. When you interact with a third-party service embedded in or linked from the kg990 platform (for example, a game provided by Pragmatic Play or Evolution Gaming), that third party's own privacy policy governs the collection and use of any data you provide to or generate through their service. We encourage you to review the privacy policies of any third-party services you use in connection with the kg990 platform.

13. Changes to This Privacy Policy

kg990 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform functionality. Material changes to this Privacy Policy will be communicated to registered players via email to the address on file at least 7 days before the changes take effect. The updated Privacy Policy will also be published at /privacy-policy with a revised effective date.

Continued use of the kg990 platform after the effective date of any revised Privacy Policy constitutes acceptance of the updated terms. If you do not agree with any changes to this Privacy Policy, please cease using the platform and contact [email protected] to close your account and request deletion of your personal data in accordance with your rights under Section 10 above.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way kg990 processes your personal data, please contact our support team. We are available 24 hours a day, 7 days a week and are familiar with the specific needs of players in Bangladesh, whether you are based in Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, or anywhere else across the country.

Email us at: [email protected]